Last Updated: September 14th, 2017
The Services are general audience services, are not directed to individuals under 13 years of age and do not knowingly collect personal information from individuals under 13 years of age. If you are under 13 years of age, please do not attempt to register for the Site or provide any personal information about yourself through the Site. If ConveyIQ learns or believes that it has collected personal information from a child under 13 years of age, ConveyIQ will delete that information as quickly as possible. If you are a parent or guardian of an individual under 13 years of age and you become aware that your child or ward has provided ConveyIQ with personal information without your consent or you believe that ConveyIQ might have any personal information from an individual under 13 years of age, please contact ConveyIQ at firstname.lastname@example.org.
ConveyIQ may collect both personally identifiable information as well as non-personally identifiable information when you visit or use the Site.
Personally Identifiable Information (“PII”) means information that would allow a third party to identify or locate a particular person. PII includes, without limitation, your full name, email address and telephone number if provided for support purposes. ConveyIQ only collects PII if that information is voluntarily provided by you. This may happen in several ways:
In order to access and utilize certain products or services provided by ConveyIQ, you may be required to create a user account and to provide certain PII, such as your full name, an email address, a username and/or a password, contact information, etc. You are under no obligation to provide this information to ConveyIQ. However, if you decide not to share this information, you may be unable to create an account on the Site and/or you may be unable to fully utilize all or some of the Services.
If you are participating in a video interview that is saved for viewing later, it is possible that you may provide verbal or visual PII, especially if specifically requested by the interviewer. You are under no obligation to provide this information to ConveyIQ. If you have concerns over the information requested from you, you should consult the company you are interviewing with before providing this information.
If you are participating in an interview that requires you to provide answers to questions for later viewing, it is possible that you may provide PII. You are under no obligation to provide this information to ConveyIQ. If you have concerns over this, you should consult the company you are interviewing with before providing this information.
Non-Personally Identifiable Information (“Non-PII”) means information that does not allow a third party to identify or locate a particular person. You can visit the Site to read information about the Site and the products and services offered without revealing any PII. However, during your visit to the Site, ConveyIQ may collect anonymous Non-PII such as the activity of your browser when you are viewing the Site; your site path during your visit to the Site; demographic data; the amount of time you spend on the Site and general information regarding your Internet service provider and host. The Non-PII may be collected by ConveyIQ in several ways:
When you access the Site from a computer, mobile phone, or other device, ConveyIQ may collect and log information from that device about your browser type, location, and IP address (the number assigned to computers on the Internet). ConveyIQ may also collect and log anonymous “traffic data” information that does not personally identify you, but that may be helpful to ConveyIQ for marketing purposes or for improving the services that ConveyIQ offers to its users, such as the pages you visit, the length of your visit, your referring/exit pages, your clickstream activity and the actions you take while using or visiting the Site. No personal information about you is revealed in this process.
ConveyIQ may use “cookies” to enhance your use of the Site and the Services and to monitor your activity during your visit(s) to the Site. Cookies are text files placed in your computer’s browser to identify your Internet browser and to store your preferences. You can remove or block cookies by programming your Internet browser, but in some cases that may impact your ability to access certain portions of the Site and certain Services.
ConveyIQ may also use “web beacons”, clear.gifs, or similar technologies, to track the activity and flow of your visit(s) to the Site. “Web beacons” and clear.gifs are small pieces of code placed on a web page to monitor the behavior of and to collect data about the visitors to that page.
ConveyIQ may use the PII you share with ConveyIQ to manage your account, to fulfill your requests for products, programs, support and services, to respond to your inquiries about ConveyIQ’s offerings, to offer you other ConveyIQ products, programs or services, to enforce the legal terms that govern your use of the Site and the Services, and for the purposes for which you provided the information.
ConveyIQ may use the PII you share with ConveyIQ to communicate with you, to contact you about your account, to respond to your comments or requests for information or support, etc. If a comment or request is made by email, ConveyIQ may respond by sending an email response back to the sender. ConveyIQ may store the emails received by ConveyIQ for archival purposes and also for marketing purposes if ConveyIQ feels that this is consistent with the nature of the comment/request.
ConveyIQ may share your PII with ConveyIQ’s affiliated entities if ConveyIQ has a business reason to do so.
ConveyIQ may share your PII with third parties that assist ConveyIQ with the management, operation or administration of the Site; the analysis of the performance of the Site; and the provision of ConveyIQ products and services (including, without limitation, the processing and serving of email and other electronic communications). However, these third parties do not have any independent right to share this information and are required to treat your PII as confidential, to maintain appropriate security measures and to not use your PII for any purpose other than to carry out the services they are performing for ConveyIQ.
ConveyIQ may also provide your PII to a third party in those instances where you have been notified that the fulfillment of your request for information, services or products will require ConveyIQ to share your PII with a third party and you have agreed that ConveyIQ may provide your PII or access thereto to the third party. ConveyIQ has no control over the use of your PII by any of these third parties. You should carefully review their privacy policies to make sure that you are comfortable sharing your PII with them.
ConveyIQ may use your email address to send you email communications or support suggestions, etc. If you do not wish to receive communications, you may be able to unsubscribe from certain communications in the e-mail or by sending a request to email@example.com.
If you choose to submit content for publication on or through the Site (such as a posting to a public forum, blog or discussion board) ConveyIQ may post/publish your screen name and other identifying personal information which you have provided to ConveyIQ.
ConveyIQ may measure and analyze anonymous statistical Non-PII collected on an aggregated and/or un–aggregated basis in connection with your visit(s) to the Site in order to administer the Site and the Services; improve the quality of the Services; improve the design, performance and content of the Site and the Services; and improve your experience on the Site, such as by providing more relevant content to you during your visits.
ConveyIQ may use and/or share anonymous, aggregated and/or un-aggregated Non-PII with third parties for any and all reasonable business purposes as ConveyIQ determines in its sole discretion. ConveyIQ may combine (a) your Non-PII with the Non-PII of other users of the Site and (b) Non-PII ConveyIQ collects through the Site with Non-PII ConveyIQ may collect from other sources.
Additionally, ConveyIQ may disclose the information it collects on the Site, both PII and Non-PII (collectively “User Information”), under the following circumstances:
ConveyIQ may disclose any or all User Information if permitted by law; if required by any legal process or valid order of a court or other governmental body; to establish or exercise any or all of ConveyIQ’s legal rights, to defend any legal claims made against ConveyIQ and/or to enforce any or all of ConveyIQ’s legal rights that govern your use of the Site and the Services.
If ConveyIQ sells all or a part of its business or makes a sale of all or a material part of its assets or is otherwise involved in a merger or transfer of all or a material part of its business, then as part of the applicable transaction, ConveyIQ may transfer your User Information to the party or parties involved in the transaction. ConveyIQ may also share and/or transfer your User Information to any or all of its affiliated entities (such as any subsidiary or parent).
ConveyIQ may disclose any or all User Information to protect or defend the legal rights or property of ConveyIQ or its employees, agents and contractors; to protect the safety of the general public, the users of the Site and the Services and/or the ConveyIQ employees, agents and contractors; and to investigate, prevent or take action regarding suspected or actual illegal activities or fraud.
If you post or provide any information in any public area on the Site (such as public forums, blogs, discussion boards, etc.) or if you otherwise make any information about yourself publicly available on the Site (such as on your profile page), you should be aware that any publicly disclosed PII can be read, collected, or used by other users of the Site, and could be used to send you unsolicited messages or otherwise. ConveyIQ is not in any way responsible for the non-disclosure or protection of any PII or other information you choose to publicly disclose on or through the Site. You are solely responsible for all of the consequences resulting from any such public disclosure.
ConveyIQ employs procedural and technological measures, consistent with legal requirements, standard industry practices and the demands of customer service, reasonably designed to protect your personal information from loss, misuse or unauthorized access, disclosure, alteration or destruction. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where We store personal data. We take all appropriate reasonable security measures to prevent any unauthorized access, disclosure or alteration of your data. However We cannot guarantee that these security measures will prevent other third parties from unlawfully obtaining the data or misusing it. We restrict access to personal information to ConveyIQ employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. When you log into our platform on our website, your log in and data entered after the log in is encrypted using secure socket layer (SSL) technology.