ConveyIQ Blog

Celine is the Senior Director of Customer Success at ConveyIQ. She is an accomplished Customer Success leader with expertise in combining strategic financial and business planning with tactical execution to optimize long-term gains in performance, revenues, and profitability. She loves helping customers solve complex problems and find real solutions to improve their businesses for long-term growth. With over 10+ years leading operations teams, she has served as a subject matter expert in various verticals working with some of the world’s largest customers. Celine has been broadly acknowledged in companies where team performance and attitude were vital to success for executive leadership in changing cultures of disengagement to benchmark examples of engagement. She has facilitated business transformation and led growth in expanding business sectors by applying strategic, adaptive skills to improve margins, productivity and service quality while reducing risks and operating costs. Celine is an avid photographer and loves traveling and trying new cuisines.